Helpdesk

• Account Recovery
• Basic Network Reset
• Hardware & Software Support
• ID Cards Issue
• Loaner Laptops
• Password Reset
• Software installation

All Loaner Laptop requests and questions need to be directed to helpdesk@jingye0769.com.

Students that are willing to request a loaner laptop or request an extension should send an email with their CSU ID# and class schedule attached.

For account creation, access issues email webinar@jingye0769.com.

Zoom

(Information Coming)

For account creation, access issues and training  email to helpdesk@jingye0769.com

For  Zoom Webinar set up, training & technical assistance email helpdesk@jingye0769.com in format below:

1. Event Name
2. Panelists (Name and email )
3. Date & Duration
4. Event Options:
   • custom registration page for attendees. (Default asks for first name, last name & email)
   • feature image, logo, branding the registration page
   • recording, video editing, playback
   • hadnouts or multimedia played during the webinar
   • polls or surveys (to engage your audience better)?